5pm Result Privacy Policy for Filipino Members

When you register on 5pm result, we collect the personal information you provide during the sign-up process, including your full name, date of birth, email address, and contact number. We also collect account activity data such as login timestamps, betting history, deposit records, and device information used to access the platform. This information is necessary to verify your identity, process your transactions, and maintain the security of your account. If you contact our support team, we may also retain records of that correspondence to help resolve any issues more efficiently. We collect only the data that is reasonably necessary to operate the platform and deliver a safe, personalised experience for Filipino members. You have the right to request a summary of the personal data we hold about you at any time by reaching out to our support team.

The personal information collected by 5pm result is used primarily to operate and improve the platform for members across the Philippines. We use your data to process deposits made in Philippine pesos, verify your eligibility to use the platform, and deliver account-related communications such as transaction confirmations and security alerts. Your activity data helps us detect unusual patterns that may indicate fraud, unauthorised access, or responsible gaming concerns, allowing us to act quickly to protect your account. We may also use aggregated, anonymised data to analyse platform performance and improve the overall member experience — this data cannot be used to identify you individually. We do not use your personal information for unsolicited marketing without your consent, and we do not sell your data to third parties for their own commercial purposes. All data use is governed by the principles of purpose limitation and data minimisation, meaning we only process what is genuinely needed.

5pm result does not sell, rent, or trade your personal information to unaffiliated third parties for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions and identity verification partners — but these parties are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if compelled by applicable law or a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so. Any third-party service provider we engage is subject to strict data handling requirements, and we conduct due diligence to ensure they maintain appropriate security standards. Your data will never be transferred to a jurisdiction that does not provide an adequate level of data protection without appropriate safeguards in place.

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 5pm result platform is encrypted using secure protocols, and access to member data within our systems is restricted to authorised personnel only. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable regulations or legitimate business purposes. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. You are responsible for keeping your login credentials confidential and for logging out of your account when using shared or public devices — if you suspect your account has been compromised, please contact our support team immediately. We regularly review and update our security practices to address emerging threats and maintain the integrity of the platform for all Filipino members.

As a member of 5pm result, you have the right to access, correct, or request deletion of the personal data we hold about you, subject to any legal obligations that require us to retain certain records. You may also withdraw consent for specific data processing activities where consent is the legal basis for that processing, though this may affect your ability to use certain features of the platform. To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe. This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable regulations — when material changes are made, we will update this page with the revised policy and note the effective date. We encourage you to review this page periodically so you remain informed about how your data is handled. For broader questions about your account, the FAQ page is a helpful starting point, and our support team is available around the clock for Filipino members who need further assistance.